OZentries Helpdesk
Support Request
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Before submitting a support request to OZentries please ensure:
- You have read all the appropriate instructions on the Entry Form and associated pages as in many circumstances your issues can be resolved by reference to these instructions.
- If you have read and followed these instructions then your next step should be to refer to our Support and Knowledge Base pages as a resolution to your problem may already be listed there.
- If you are a show secretary or club official requiring information about on-line entries, please refer to our How to Join and Show Secretary pages as all or most of your questions will be answered here. You can also download our logos and show secretary checklist from the Downloads page.
If you still cannot resolve your problem then the quickest and most efficient way to contact OZentries support is via our helpdesk by completing the support request form below. Please include a detailed description of your problem, any displayed error messages received and if possible the steps that you followed when the problem occurred. If your issue is in relation to an existing entry transaction then it is critical for you to supply your OZentries Receipt Number issued at the time of the transaction so that we can identify and verify your request.
Once you have submitted a support request you will receive immediate confirmation that your request has been received advising your support request ticket number. If further information is required by OZentries you will be contacted at the supplied email address. If you need to add further information to your support request simply reply to our confirmation email or to our later response.
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